This is all I am working toward. Helping folks know how to make better decisions. That is it.
That explains my fascination with Ashby's insight about "requisite variety," perhaps an unfortunate term. Simply put, do the decision makers even know enough to make a good decision.
More abstractly, do the decision makers have a model that matches the situation? Can they think clearly enough to address the problem?
So what are models? What kinds of models fit what kinds of problems?